Refund Policy

Refund policy

Our Returns Policy

  1. For Hygiene reasons, and due to the risk of cross contamination, we cannot offer refunds on COVID test kits that have been collected in person or delivered to the requested address.

Please note: The above returns policy refers to change of mind only and does not affect the statutory rights you have as a consumer e.g. the right to cancel, or the right to return items, which are faulty or not as described or a general right to return most online purchases under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013